Privacy Policy

1. Scope and Updates to This Privacy Policy

This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings collectively referred to as the “Services.”

Changes to our Privacy Policy: We may revise this Privacy Policy periodically. Material changes will be communicated as required by law. Continuing to use our Services after updates signifies your acceptance of the revised Privacy Policy.

2. Personal Information We Collect

1. Personal Information You Provide to Us Directly

• Account Creation: Information such as username and password.
• Communications: Email, phone number, or name provided during support requests.
• Interactive Features: Information shared via messaging, comments, forums, or social media pages.

2. Personal Information Collected Automatically

• Automatically Collected Data: Includes IP addresses, device information, cookie identifiers, and activity logs.
• Technologies Used:
  • Cookies: Small text files storing preferences.
  • Pixel Tags/Web Beacons: Track engagement and ad performance.

3. Personal Information Collected from Other Sources

• Third-Party Services: Data shared via app stores, login services, or social networking sites.
• Referrals: Information provided through referral tools or shared by others.

3. How We Use Your Personal Information

1. Provide Our Services

• Managing accounts.
• Providing access to features.
• Technical support.

2. Administrative Purposes

• Fraud prevention.
• Quality control and safety.

3. With Your Consent

For purposes disclosed at the time of data collection.

4. Other Purposes

• Creating de-identified data for analysis.

4. How We Disclose Your Personal Information

1. Disclosures to Provide Our Services

• Service Providers: IT support, hosting, payment processing.
• Business Partners: Collaborations on products or services.

2. Disclosures to Protect Us or Others

Sharing information with authorities when required by law.

3. Disclosure in Event of Business Transaction

Information may be transferred during mergers or acquisitions.

5. Your Privacy Choices and Rights

Your Privacy Choices

• Email Communications: Opt-out options available in emails.
• Mobile Devices: Manage push notification preferences.
• Do Not Track: We do not respond to DNT signals.

Your Privacy Rights

• Access: Request access to or portability of your data.
• Correction: Update inaccurate information.
• Deletion: Request data deletion.
• Restriction: Object to data processing.

6. Security of Your Information

We implement security measures to protect your information. However, no system is completely secure. In case of a security breach, we may notify you electronically.

7. International Data Transfers

Your information may be transferred globally. Safeguards, such as EU Standard Contractual Clauses, are implemented for international transfers.

8. Retention of Personal Information

We retain personal information as long as necessary for business, legal, or compliance purposes.

9. Supplemental Notice for Nevada Residents

Nevada residents can opt-out of the sale of their personal information by contacting support@gems.xyz.

10. Children’s Information

The Services are not directed to children under 13. If unauthorized data collection is discovered, it will be deleted.

11. Other Provisions

Third-Party Websites: We are not responsible for the privacy practices of third-party sites linked from our Services.

12. Contact Us

If you have questions, contact us at support@gems.xyz.